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| Refund Step | Details for Canada |
|---|---|
| Step 1 | Contact your payment processor within 60 days of purchase. |
| Step 2 | Request a refund — receive return address (if applicable). |
| Step 3 | Ship bottles back (even empty) from Canada. |
| Step 4 | Refund issued to original payment method within 3–5 business days. |
| Shipping cost | Free returns — no cost to Canada customers. |
At Nervogen Pro, we believe the quality of our products speaks for itself. However, we understand that every customer in Canada has unique needs. That is why we offer a "No-Hassle" guarantee. If our product does not meet your expectations, we don't want your money. This policy applies to all first-time orders and ensures that you can try Nervogen Pro with zero financial risk.
To be eligible for a refund under the Nervogen Pro 60-day guarantee in Canada, please ensure:
Once your return is received at our Canada processing center (or international warehouse), it will be inspected within 48 hours. Once approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Note: Depending on your bank or credit card issuer in Canada, it may take an additional 3–5 business days for the funds to reflect in your account.
If your order arrives damaged or if you receive the wrong item in Canada, please contact us immediately through our Support Page. We will arrange for a replacement to be sent to you at no additional cost.
Our dedicated Canada support team is available 24/7 to assist you with the refund process.
Contact Nervogen Pro Support →Return to the Nervogen Pro Canada Store.